Support

Signed in? Use Report a problem in the top bar (on a phone, it’s under More). It sends us your message along with the page you were on and a screenshot, so we can see exactly what you saw.

Use Forgot password on the sign-in screen to get a reset link by email. If you signed up with Apple or Google, sign in with the same button you used the first time. Still stuck? Email us from the address on your account.

Subscriptions are managed on the web at tourbook.band, not in the iPhone app. For billing questions, email support@tourbook.band.

You can delete your account yourself: your name or picture in the top bar → Profile settings → Delete account. Your login and profile are removed and your name is detached from tour records, so each tour’s books stay intact for its team. Archive any active tours you own first; archived tours you own are deleted with their files. You can also email us and we’ll do it for you.

How we collect, use and protect your information is in our Privacy Policy. The rules for using Tourbook are in our Terms.